Client Experiences

What Our Clients Share

Accounts from individuals and businesses who have worked with seritanahs on property transactions across Johor and Peninsular Malaysia.

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Years in practice

640+

Transactions completed

4.8

Average client rating

97%

First-submission rate

Feedback from Clients

Client Testimonials

Zulaikha Azhar

First-time buyer · Johor Bahru

"I was buying my first property and genuinely had no idea what to expect from the conveyancing process. The team at seritanahs walked me through each stage in plain language and made sure I understood what I was signing before I signed it. Updates came without me having to ask. The whole process finished in about three and a half months."

Residential Conveyancing · February 2026

Rashdan Mansor

Business owner · Skudai, Johor

"We were opening a new retail outlet in Johor Bahru and needed a tenancy agreement drafted from scratch. seritanahs prepared a thorough document, included clauses I hadn't thought to ask for, and handled the back-and-forth with the landlord's side without any issue. We received the completed agreement within two weeks."

Commercial Lease Structuring · January 2026

Lim Hui Shen

Property investor · Kluang, Johor

"I have handled several sub-sale transactions and this was one of the smoother ones. The title search results were communicated clearly, the stamp duty computation was accurate, and the Memorandum of Transfer was lodged on the date they had estimated. No surprises. I would use them again for the next transaction."

Residential Conveyancing · December 2025

Norzaini Kamaruddin

Landowner · Batu Pahat, Johor

"We had inherited agricultural land and wanted to understand whether conversion was feasible before spending on applications. seritanahs prepared a feasibility memo that assessed the land category, the local planning context, and the realistic approval timeline. It was exactly what we needed to make a decision. The process has since commenced."

Land Subdivision & Title Conversion · January 2026

Tan Kim Guan

Commercial landlord · Johor Bahru

"I own a shophouse and needed to onboard a new commercial tenant with a proper tenancy agreement. seritanahs drafted the lease with appropriate escalation terms and clear maintenance responsibilities. The risk summary they provided helped me see several clauses that needed adjustment before I signed. Practical and straightforward."

Commercial Lease Structuring · February 2026

Siti Rahimah

Home seller · Kulai, Johor

"The communication was better than any firm I have worked with before. I always knew where things stood, and when there was a slight delay at the Land Office, I was informed immediately with an explanation of the reason and the revised timeline. Everything completed within four months. I was satisfied."

Residential Conveyancing · January 2026

Detailed Accounts

Case Studies

Navigating a Secondary Market Purchase with State Consent Requirements

Residential Conveyancing · Johor Bahru

The Situation

A buyer purchasing a secondary market unit in Taman Molek encountered a Malay Reserve condition on the title requiring state authority consent. The seller's agent had not flagged this during negotiations, and the buyer's loan approval was already in progress.

What We Did

seritanahs identified the state consent requirement during title search and immediately advised both parties of the timeline implications. We prepared and submitted the consent application concurrently with loan documentation, minimising delays. Liaison with the Johor State Authority was maintained throughout.

Outcome

State consent was obtained within six weeks. The full transaction was completed within four months of SPA signing, within the original timeline agreed with the financial institution. The buyer received full documentation on completion.

"The state consent issue could have derailed the whole transaction if it hadn't been caught early. seritanahs handled it quickly and kept us informed the whole way."

Drafting a Commercial Lease with Complex Fit-Out and Early Exit Terms

Commercial Lease Structuring · Johor Bahru

The Situation

A food and beverage operator entering a Johor Bahru shophouse tenancy needed specific fit-out provisions and a structured early exit clause to reflect the uncertainty of their first year of trading.

What We Did

seritanahs drafted a tenancy agreement that included a defined fit-out period with no rental obligation, a graduated rental escalation over two years, and an early exit mechanism tied to specific operational conditions. The risk summary identified three areas the client had not initially considered.

Outcome

Agreement was executed after two rounds of negotiation with the landlord. The client entered the premises with a tenancy agreement that reflected their actual business situation rather than a standard template document.

Agricultural Land Feasibility Assessment Before Conversion Application

Land Subdivision & Title Conversion · Kluang, Johor

The Situation

A family landowner held approximately 4 acres of agricultural land in Kluang and had been advised by several parties to apply for conversion to residential use, but had not verified whether local planning conditions made that feasible.

What We Did

seritanahs prepared a feasibility memo reviewing the land's category, any express conditions on the title, the local structure plan zoning, and the relevant State Authority's current conversion policy for that area. The memo also outlined the realistic application timeline and associated costs.

Outcome

The memo confirmed that conversion was viable but recommended a partial subdivision approach to reduce upfront costs and risk. The client proceeded on that basis, with the full application submitted within three months of the feasibility memo.

Our Credentials